No leave balances in our staff accounts after the payroll upgrade!!!!

Question

After the payroll upgrade (which we were unaware was happening until we could no longer access our old system) we do not have the correct balances in our staff leave tab. Please help!

Satchmo09 · Answer

Just checked another staff member and there is no records of her annual leave for the previous financial year, yet she has been with us for 4 years.

Things just don't add up.

i have paid out the annual leave over this xmas and new year period but am unsure of what balances they should now have.

Satchmo09 · Answer

Hi Earl

I have done some calculations and it seems that the calculated balances are incorrect.  how can we get this checked?

Thanks

Earl_HD · Answer

Hi @Satchmo09,

Thank you so much for your post and my apologies for the late response.

In this particular situation, following the upgrade, the Leave transactions report (comparable to the Leave report in MYOB Essentials) might not display any balances because the Current available balance is transferred as the Opening Leave balance in MYOB Business. You can access reports through the Reporting menu >> Reports >> Payroll tab. For a detailed guide, you can refer to the Help Article: "Learn about payroll changes after upgrading."

Should you have any questions, concerns, or require additional assistance, feel free to create a new post. We're here and eager to assist you further.

Regards,
Earl