cannot send payslip - error msg: Error sending Email.

Question

Hi,

I am trying to send payslips, but after clicking the  Send Email button, a pop up message appear:

" Information

Error sending Email.

4 of 4 emails are not sent. Please try sending Email again."

Can someone help please.

Thanks

Princess_R · Answer

Hi @Jaja,

Thank you for the update. I'm glad to hear that the issue has been resolved and you were able to fix it on your own. Your initiative to navigate to Setup >> Preferences >> Emailing and fill in the required forms (From Name & Reply-to Email Address) seems to have done the trick. I will now be closing this post as resolved. If you have any more questions or if there's anything else we can assist you with, feel free to let us know. Happy to help!

Cheers,

Princess

Jaja · Answer

All good now.

I fixed it myself.

Went to Set-up -> Preferences -> Emailing

then filled in the forms: From Name & Reply-to Email Address.

Thanks