Missing Payrun but present in STP/transactions/balancesheet

thirteen32

Hi,

 

I have an issue. I created a pay run for December, but it doesn't appear in the PayRoll -> PayRuns.

 

However, it does appear in:

- STP submissions

- Balance Sheet/Profit & Loss

- Match transactions on bank transactions

- YTD for employee

 

How can I get this missing PayRun back in PayRoll -> PayRuns?

 

Thanks,

James

Doreen_P

Hi, @thirteen32

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

Pay runs can be missing from the Payroll > Pay runs screen if they have been accidentally entered for the period by which the Pay runs screen is not filtered. If the pay run amounts are still in the employee monthly totals, try searching for the pay run from a date in the past to some date in the future. This will rule out any issues related to the date range.

 

Please let us know how it goes on your end.

 

If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

 

Best regards,

Doreen