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Leave balance report not showing leave taken

sharonwilliams1

I have discovered that the leave reports in both the Desktop and Browser versions of AccountRight are not showing leave taken. I have checked and the leave entitlements are linked to the correct pay items for when leave it taken. Is there something else that might be causing this issue?

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sharonwilliams1

Thank you for your response. It prompted me to check again and I found that the accrual was not linked to the correct wage item. I have fixed that and will process the required adjustment.

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sharonwilliams1

Thank you for your response. It prompted me to check again and I found that the accrual was not linked to the correct wage item. I have fixed that and will process the required adjustment.

Earl_HD

Hi @sharonwilliams1,

Thank you so much for your detailed post.

Would you mind verifying if the annual leave accrual is linked to the correct wage category? To adjust the entitlement balance, you can process a $0 pay and input the desired reduction as a negative number against that specific entitlement. For instance, if you need to decrease their Annual Leave accrual by 10 hours, input -10 in the Hours column next to Annual Leave Accrual.

For more detailed guidance on adjusting leave balances, you can refer to this help article: Adjusting leave entitlements

If you require additional assistance, please don't hesitate to reach out. I'm here to help!
Regards,
Earl