Allocated transactions not showing in Bank rec

Question

Hello,

I have allocated all my bank transactions for 01/11/2022 but when I go to reconcile to 01/11/2022 there are no transactions

Please advise?

Screenshot 2024-01-09 131553.png

Genreve_S · Answer

Hi @SJBP,

Thanks for your response. We appreciate your effort in attaching these screenshots.

I will send you a private message to collect more information regarding your concern.

In the meantime, feel free to create a new thread if you require any other assistance.

Thanks,
Genreve

SJBP · Answer

Hi Genreve,

I have tested both of these and still no transaction for 1/11/2022

see attached screenshots

Screenshot 2024-01-10 152240.png

Screenshot 2024-01-10 152155.png

Genreve_S · Answer

Hi @SJBP,

Thanks for posting your concern in the forum.

I'm sorry to hear about your issue finding your transactions in the reconcile accounts window. There are multiple possible reasons why this could happen. I recommend checking the following.

* Check the dates and the account of the transaction created. (make sure the dates and account are accurate)
* Reconciling the account with a future date (31/12/9998) and undo. To see if the missing transactions appear.

Let us know the results of the testing and if you require any further assistance with this.

Thanks,
Genreve