Request ID: e6e97e8e-2a81-4243-8209-24cee68d41c1.

Question

Hi,

Today my intray does not want to open or accept documents.  Came up with this message:

26.0 KBSomething went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 7bc603b8-204d-418a-8be1-6fb9a5609f1f.

I have refreshed the browser and logged out and back in several times.

Haven't had trouble using this before

Earl_HD · Answer

Hi @Mackx,

We're pleased to hear that your issue has been resolved. If you have any more questions in the future, feel free to start a new post, and we'll be happy to assist you.

Regards,
Earl

Mackx · Answer

Hi,

No longer experiencing it, I left it for a day and it fixed itself.

Thanks

Earl_HD · Answer

Hi @Mackx,

Thank you so much for your detailed post and my apologies for the late response.

Are you still encountering this problem? If so, I suggest clearing your browser's cache and history, or attempting to log in using a different browser. If the issue persists, please inform us so that we can conduct a more in-depth investigation..

Looking forward to hearing from you soon!
Regards,
Earl