Deleting Transactions

Question

I am suddenly unable to delete a transaction by right-clicking.  This is not as a result of the latest update, it's only happened in the last few days.  This relates to all transactions, not payroll

Genreve_S · Answer

Hi @ayjay68,

Thanks for the response and the update.

I'm not sure what has caused it previously, but I'm glad it's working properly now.

Feel free to create a new thread if you require any other assistance.

Thanks,
Genreve

ayjay68 · Answer

Thanks Genreve

I wouldn't have posted if I hadn't checked all the things you suggest.  As per my post, no changes had been made to our settings.  Miraculously however, almost immediately after posting, the problem was resolved.

Genreve_S · Answer

Hi @ayjay68,

Thanks for posting and welcome to the Community Forum.

I'm sorry to hear about your difficulties in deleting transactions. Here are some reasons that may hinder deletion.

* There is a lock period in the file and the transaction is within a lock period.
* The option in "Transactions can't be changed" is marked checked.
* The UserID you are using does not have read/write permission.

I recommend checking all three of these to make sure you can delete a transaction.

Let us know if you require any further assistance.

Thanks,
Genreve