MYOB Teams access

Question

I cannot get into MYOB teams. When i click on the company name i get a warning message saying

MYOB Team would like access to your company file

This authorization will allow MYOB Team to submit time records for payroll purposes.

I click on Allow Access and nothing happens.

ASDAccounts · Answer

We are still having issues with MYOB Teams. We now have 3 staff that can't get in, or they get in try and log their times and then it kicks them out. They have uninstalled the app multiple times, logged in and out and still having the same issues.

Doreen_P · Answer

Hi, @ASDAccounts

Thanks for your post.

We replicated the concern and were able to access the MYOB Team without any issues. Kindly try to access the MYOB Team again by logging out and then logging back into your account. If it is still not working, please clear your browser cache and try using a different browser.

Please let us know how it goes.

Best regards,

Doreen