how do I stop the "early invoice payment" popup messages that appear everytime I send an invoice?

Question

I pay a not-inconsequential monthly subscription fee, I would have thought that this would be enough to make my MYOB experience "ad-free"!  Please stop with the pop-ups for invoice financing etc. !

How do I turn this off?

Shella_A · Answer

Hi @sues0204,

My apologies for the late response.

I understand that you want to disable the pop-up advertisements in MYOB while still offering your customers the option of paying online. I'm sorry for the inconvenience caused. For now, you can only disable the "early invoice payment" pop-up messages by adjusting your Online Invoice Payments (OIP) settings. We're glad to know that you were able to follow the steps provided above, as the pop-ups are not coming through now. This will disable the feature across all past and future invoices.

If you need any assistance or have any other concerns, feel free to reach out. You may also visit our MYOB Online Help portal and MYOB Academy for much more detailed information about invoices. Please note that some of these resources might require you to sign in with your MYOB account.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

Kind regards,

Shella

sues0204 · Answer

Hi Shella, thank you for your reply, however this is not a solution at all.  I still want to offer my customers the option of paying online, I just don’t want the pop-up “advertisement" that was coming up everytime I sent an invoice, offering us to sign up to buttn to get early invoice payments.  
thankfully, these pop-ups seem to have stopped over the last couple of days.

Shella_A · Answer

Hi @sues0204,

Thanks for your post.

My apologies for the late reply. You can disable the "early invoice payment" pop-up messages by adjusting your Online Invoice Payments (OIP) settings. Here's how you can do it:

* Navigate to the OIP settings page. You can find this under the sales settings.
* On the OIP settings page, you can toggle the feature on and off. Turning it off should disable the pop-up messages.

Please note that this will disable the feature across all past and future invoices. Previously sent online invoices will no longer show the Pay Now button to pay.

Feel free to post again anytime you require further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

Kind regards,

Shella