No warning for Duplicate Supplier Invoice Number in MOYB Business Pro

Question

Hi MYOB,

We are not being warned when the same supplier invoice number is being entered into the system - leading to duplicate/overpayments to suppliers.

We migrated from AccountRight windows application and this worked fine.

Can you please confirm how we turn on the warning or if you need to fix this?

Thanks,
Calvin

lena1 · Answer

hi Genreve, when will this be sorted? its astonishing how this isn't a "feature"!

regards,

Lena.

Genreve_S · Answer

Hi everyone,

We truly appreciate your patience and your effort in bringing this concern to our attention.

We want to assure you that we have informed the team about this post, and they are actively working on the issue. As per the latest updates, this matter is still being addressed. Once the issue has been fully resolved, updates will be provided in articles for better visibility.

In the meantime, if you need assistance with any other matter, please don't hesitate to create a new thread. We're here to help.

Thanks,
Genreve

communityuser99 · Answer

I agree, MYOB push you to go online version "it's so much better" blah blah. It is not better than AR and missing so many features, duplicate bill numbers is a must, I have entered things twice so many times it's ridiculous, luckily I haven't paid them.  I have one customer who doubles up on bills in AR and pays them twice, this "better" version would be a nightmare for her!!!  Considering going to Xero.