Business Pro - unable to edit invoice template, edit button takes me back to home screen

Question

Earl_HD · Answer

Hi @AdamJ,

I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

Regards,
Earl

Earl_HD · Answer

Hi @AdamJ,

Thank you for confirming, and I apologize for the delayed response. I've implemented some changes on the backend. Could you please attempt to clear your browser's cache once more, then log in again and check if it resolves your issue?

Please do let me know how you go on this.
Regards,
Earl

AdamJ · Answer

Hi Earl,

Thanks for your suggestion unfortunately, it didn't solve my issue.

The detail I originally missed was that when clicking the "edit invoice" link it takes me to a window headed "My Business" populated with a list of our practice clients, I then click on the client's name again and am taken back to the home screen.

Regards,

Adam Jimenez