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Error - Uh-oh The numbers don't add up

trish2

I am still getting the error message despite clearing the cookies cache on my Apple Mac which I have. Is there a different solution for the Mac??

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trish2

Hi Genreve, went into logging out on both my data files this morning and ............ there was no error message displayed!!!

Hopefully this is now resolved.

Genreve_S

Hi @trish2,

Just confirming that I have reached out to you via private message to help ensure you can reach a resolution

Thanks,
Genreve

Genreve_S

Hi @trish2,

Trust this message finds you in good health. I'm reaching out to ascertain if you require further assistance with your file access.

Should you need more help, please feel free to share additional details.

Thanks,
Genreve

Genreve_S

Hi @trish2,

Thank you for bringing your concern to our forum.

I regret to hear that you're encountering an error message, and I apologize for the delay in my response. To assist you more effectively, could you please provide more details about the activity or screen where the error message appears?

We eagerly await your response. Any additional information you can provide would be greatly appreciated.

Thanks,
Genreve