PAYG not being calculated in payruns

Question

Hi

MYOB AR is not calculating PAYG withholding on payruns.

I have checked pay frequency,

PAYG Taxes tab ticked and that PAYG appears ( in bold)with calculated (greyed out) appear

Can someone help?

Thanks

Earl_HD · Answer

Hi @kevinmargetson,

I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

Regards,
Earl

Earl_HD · Answer

Hi @kevinmargetson,

My apologies for the late response,  To resolve this issue, kindly follow these steps: Navigate to Payroll > Pay items, select the base hourly item, and scroll down to Exemptions. If PAYG Withholding is visible in the Exemptions section, remove it and save the changes.

Furthermore, please review each pay item to ensure it is included in the PAYG calculation for the specific pay run, not limited to the base hourly item.

Please do let me know how you go on this.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl

kevinmargetson · Answer

Hi Earl

Yes, I did see that post and check all of the employee cards without success.