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payroll payment in bank transation match fuction not working

Josephzhang

since we change to new web Myob all the payroll payment are not matched by themself now i need do it manualy

but after i match all the payroll payment in the bank transaction they will not stay in match form they just back to allcate form.

it just not working

all the payroll payment are counted twice in the profit and loss report.

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Josephzhang

thanks

i figure it out

by allcate all payroll payment to 1-3000 Electronic Clearing Account

now my report is all good

All comments

Doreen_P

Hey @XX2,

You’re spot on that salary payments should match up automatically, but in MYOB it all comes down to a particular setting, nothing dodgy or broken with the system. Here's what you can do for your second company to auto match the transactions:

Go to Setup.
Click Preferences.
Select Banking tab.
Make sure “Auto-approve bank transactions matched to MYOB transactions” is ticked.

Once that’s done, payroll payments should line up automatically, no more manual wrangling needed.

Cheers,

Doreen

XX2

I have this problem also. I have 2 companies. In the first company the salary payment bank transactions automatically match to the payroll items but in the second company it will not do this.

Seems like an error in MYOB and manually matching as suggested here is a cop-out. I should not have to do this.

Doreen_P

Hi, @Josephzhang

We recently requested additional information regarding how you matched the transactions. Please let us know if you're still in need of assistance. We are here to help you!

Best regards,

Doreen

Doreen_P

Hi, @Josephzhang

Thanks for your post, and welcome to the MYOB Community Forum.

Regarding your concern about automatic matching of transactions, you can always create bank rules to have the automatic match. To do this, please see the Help Article: Creating rules. For your concern about duplicated transaction, let us know how did you match those transactions? This will help us identify the issue to assist your further.

Best regards,

Doreen