Entitlement Balance Summary Report is wrong

Question

Hi

I reinstated a part time employee yesterday that finished in December and was paid out all entitlements and they were at 0.00 on screen and reports.  She came back as casual so changed this and took off entitlements that were previously linked.  After I had done her pay I noticed her leave entitlements on payslip said 290 odd hours. So I ran the entitlement summary report which says she has 1126 hours owing I then ran detailed and says 0.00.  I know have over 30,000 dollars owing to her after her working 7 hours casual on entitlements report! Can anyone please help.  Thank you

Doreen_P · Answer

Hi, @Benny2012

We sent you a private message here in the Community Forum requesting additional details to further assist you with your concern. Kindly check your inbox as we are looking forward to your response.

Best regards,

Doreen

Benny2012 · Answer

Detailed Entitlement for year 1-7-23 to 30-6-24

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Benny2012 · Answer

Hi

Thank you for reply.

All the entitlement reports on termination said 0.00.

She did not have a box at bottom of timesheet accruing leave when I enetered her hours .

I do fortnightly pays and havent paid her again since her last pay and as of today the entitlements now say 1455.75 hours accrued leave and -7.94 sick leave. Yet her detailed entitlement balance is stil saying 0.00

There were no pay descrepinces except for when I ran her payslip it had 295 hours in A/Leave and she had only worked one shift 5.75 hours shift.

Thank you