Unable to add user

Question

Hi I'm having trouble adding users as the message, "An error occurred while creating the user" keeps displaying after every attempt.

How am I able to fix this?

Princess_R · Answer

Hi @eb2023,

I'll now be closing this thread, as I haven't received any updates or responses about the issue you've raised. If you have any concerns in the future, please feel free to come back to our Community forum.

Cheers,

Princess

Princess_R · Answer

Hi @eb2023,

I'm reaching out to follow up regarding the issue you've experienced when adding a user to see if you still need assistance. If yes, please don't hesitate to let me know so I can assist further.

Cheers,

Princess

Princess_R · Answer

HI @eb2023,

Thank you for your post, and welcome to the Community forum!

Apologies for the delayed response. Could you please let me know if you're still encountering the error message? If so, could you confirm which product you're using? Additionally, if you could provide a screenshot of the exact error message, it would greatly assist in further investigation.

Cheers,

Princess