Changes to customer details on invoices - via Browser version

Question

Some customers request billing address to be different after entering an invoice. Atm this isnt possible via the browser version but can be via AR desktop. Deleting and starting again only takes more time. We buy & pay for these programs to reduce our bookwork time. Please impliment the ability to make changes to customer details on invoices.

Shella_A · Answer

Hi @TSGTanya,

Thanks for your post.

The inability to change customer details in every invoice once it's saved is indeed a limitation in the current version of the browser as of the moment. I understand that there are some features that differ from the software and browser versions of MYOB. However, your concern is duly noted and will be reported to the required team to investigate further for future updates. Rest assured that we are open to suggestions and will provide communications and updates when these suggestions are implemented in the software. You could also post here MYOB Business/Essentials Ideas for feature enhancements and updates.

Feel free to start a new post again if you have any other queries.

Kind regards,

Shella