Can't select a linked customer in jobs

Question

In the past few weeks i have suddenly not been able to link new contacts to jobs, might be a bug that needs fixing.

Genreve_S · Answer

Hi @Terri_23,

Thank you for your post. I apologize for the delayed response.

The 'Jobs' feature in MYOB is typically linked to transaction lines rather than directly to the customer. As this is a new customer, it would be beneficial to verify if there are any ongoing invoices that can be linked to any jobs. If there are available line items and the customer still does not appear in the job dropdown option, you can navigate to the invoice and add the job from the line item directly.

For a more detailed understanding, you may want to read through the article 'Jobs'. Please feel free to reach out if you need any further assistance with this.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,
Genreve