I am having problems adding a new Pay Super payment authoriser. I have followed the instructions to the letter but the new person is still not active. The only difference I can see in the existing and new payment authoriser is that I have no way of adding a mobile and so it says 'mobile unverified'. I invited the new person to work on the company file, and we are signed up for Pay Super. I am beginning to think this is more trouble than its worth and going back to the old way of paying super through the Super Clearing House. My frustration has escalated as it is almost impossible to find a support phone number for MYOB - I've been round and round the mulberry bush all afternoon and before giving up thought I would ask the MYOB Community. Hope someone can help. Cheers, Jackie