Error trying to login

Garth45

Keep getting the following error when logging in with 2FA -

 

I log in every day no problem, nothing has changed, tried refresh, deleting cookies, clearing cache... ideas?

Mike_MYOB

Hi @Garth45, is this still an issue or has it resolved itself?

I understand access to the software is critical and something you would want resolved right away.
I recommend that you use our livechat services for urgent queries such as access like this.
Our virtual assistant MOCA is available in many locations, but one relevant to help is myob.com/support.
If you begin a conversation with MOCA it has rules in place to escalate you through to a livechat agent based on the topic and whether it was able to resolve the issue.

I hope this information is helpful to you and the community.
Cheers, Mike