"check internet connection" when attempting to dload an invoice

Question

when trying to download an invoice i get "check internet connection"

1. my internet connection is just fine, thankyou.

2. I've been downloading my invoices in exactly this fashion for a decade and never had any problems

3. its not transient - it was like this yesterday and is still like it today.

mac osx current

chrome 123.0.6312.58 (Official Build)

Screenshot 2024-03-25 at 11.47.38 AM.png

frank3 · Answer

what a useless bot reply. Throwing off at anything except your own poor internal systems.

Earl_HD · Answer

Hi @frank3,

Thank you for your response. If you continue to experience this issue, I suggest contacting an IT specialist directly for assistance.

Feel free to post again, we're happy to help!
Regards,
Earl

frank3 · Answer

interesting to note that you recommend trying a different browser, even though I am using the browser that myob recommends.

Screenshot 2024-03-27 at 3.01.26 PM.png