Create super payment being debited prior to authorised future date

Question

Last time I created a 'Create super payment' and dated it as to when I wanted it to come out of my account which was in the future, the amount was debited straight away. Using Browser Myob. Please fix this!

Earl_HD · Answer

Hi @TSGTanya,

Yes, that's correct. If you wish to have the feature of super payments being future-dated and authorized on the same day but processed on the day you want them to be, I would recommend posting this suggestion to our Product Ideas page.

Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl

TSGTanya · Answer

Thanks! So just to clarify, I can create a super payment, future date it then go back in on the day I want it to come out of our account to authorise it, is this correct? Would be good if we can create, authorise with future date!

Doreen_P · Answer

Hi @TSGTanya,

Thanks for your post.

If a superpayment has been created with a future date but was authorised the same day, the payment will be processed and debited the same day it was authorised. More information regarding this concern can be found in the Help Article: Make superannuation payments under FAQ's.

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

Best regards,

Doreen