MYOB Error on Chrome

Question

Hi, I can't open MYOB Essentials on Chrome from yesterday.

Last week it was fine.

I had to install Firefox to open it up for work but this disrupts my workflow.

Can anybody explain why this is happening, please see attachment showint the error I am getting.

Kind regards, Donna

myob_error_chrome_250324.png

Genreve_S · Answer

Hi @Donna1919,

Thank you for sharing your concern with us.

Unfortunately, it's challenging to pinpoint the cause of the error message based solely on the screenshot. It appears that the latest internal update of Chrome may be causing issues with logging out, as indicated by your screenshot. I recommend reaching out to our support team through myob.com/support or myaccount.myob.com. There, you can interact with MOCA, our virtual assistant, for help. If MOCA is unable to assist, you'll be automatically redirected to our live chat team for further troubleshooting.

Should you need further assistance or have other inquiries, please feel free to start a new thread.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,
Genreve