Cant see my invoices

Question

Can anyone tell me why I can't see my invoices?

Princess_R · Answer

Hi @Will12345,

Thank you for your response.

I appreciate your effort in attempting to select all the statuses. I've made some adjustments to the file, and this should let you see all invoices. Could you please try clearing your browser cache before attempting to log in to the account? Once you log in, kindly change the period to custom and widen the date range of the invoice to see if it'll generate all the invoices.

Feel free to let me know how it goes and if you need further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Cheers,

Princess

Will12345 · Answer

Sure.

I have tried those 3 options.

Still nothing is shown.

Princess_R · Answer

Hi @Will12345,

Thank you for your post.

When you click on the drop-down box and select "ALL,” it should display all your invoices. If you're still unable to see them, could you please try filtering by customer and invoice number?

Please let me know how you get along and if you require further assistance.

Cheers,

Princess