STP after Migration to MYOB Pro

Question

We recently migrated to MYOB Business Pro from Accountright.  Prior to the migration being completed, a pay run was processed.

The new MYOB Pro file doesn't show these transactions, yet they were reported to the ATO.

Do we process a nil payrun to update?

Shella_A · Answer

Hi @Quest_DND,

Thanks for the response. The pay-run process prior to the migration from AccountRight to MYOB Business will not be displayed under STP. However, I'm glad to hear that all the payroll report figures you've run match. This simply means that all the figures prior to migration are reported correctly.

Just to confirm, are the two paid events you have submitted being accepted by the ATO already? Could you please give me more details about the final pay run that is not included on your end so that we can investigate this further? If you could send me a screenshot for reference, that would be appreciated. Please note to hide any important details or information included on the screenshot before posting it here in the forum.

We're looking forward to your response.

Kind regards,

Shella

Quest_DND · Answer

I have sent the update event, but unfortunately the last 2 pay events sent prior to migration have still not updated.

All 3 reports - Activity/Register/YTD equal in both the previous Accountright and the new MYOB Business Pro.

The figures in MYOB Pro do not include the final pay run though.  Any assistance would be appreciated.

Genreve_S · Answer

Hi @Quest_DND,

Thanks for your response.

Since the information sent to the ATO is taken from the file's data, the values would indeed be corrected by sending an update event. However, it's best to make sure that all three reports mentioned by @Earl_HD agree before proceeding to this.

Let us know if you require any further clarifications. We're happy to help.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,
Genreve