STP Reporting shows NIL Gross payments but the amount of PAYG Withholding is correct

Question

Hi

Im preparing my company's BAS for period Jan to Mar 2024 and I noticed that one of the pay events showing NIL Gross Payment but the amount of PAYG W is correct. As a result, the pre fill amount of Total Salaries/Wages in my company's Activity Statement (W1) is less than the actual total salaries/wages. Total Salaries in YTD Verification Report is correct. The affected employee/employees' Income Statement in MyGov account is also correct.

Can anyone please advise how to fix this.

Thank you.

ajc_care · Answer

hi @gavin12345

Thank you for helping out.

It seems MYOB can't fix this issue and just recommends to send an Update Event or run a Zero payment and hope to fix the issue as I can see in this forum that there are MYOB users experiencing issues with STP reporting (NIL amount).

Anyway, thanks again Gavin for your time and help.

gavin12345 · Answer

Hi @ajc_care

You cannot send an Update dated 30 June 2024 (future date) - I am surprised MYOB lets you do this - it will be rejected as it does not comply with ATO guidelines.

There is no way to fix this in MYOB with an Update event at any rate, as an Update event always sets the Gross (W1) and the PAYG (W2) to zero.

Can I just ignore the NIL Gross Payment and manually entered the correct total salaries in W1 when I prepare BAS? - Yes this is the only option in MYOB. Prefill is just that (pre-fill),  you must correct W1 and W2 it if it is wrong.

Regards

Gavin

ajc_care · Answer

Hi Shella

Thank you for  your response.

I sent an update event but it didn't fix the issue.

I also tried to do a pay run with zero payment with a payment date of 30 June 2024 but it was rejected by ATO. Please see attached screen shot.

As I mentioned in my earlier post, Total Salaries in YTD Verification Report is correct. The affected employee/employees' Income Statement in MyGov account is also correct. The total salaries in my MYOB Payroll Summary Report, Payroll Register Report and Payroll Activity Report are all correct (same amount with the total actual salaries). The only issues are the NIL Gross Payment in one of the pay events and the pre fill amount of Total Salaries/Wages in my company's Activity Statement (W1).

Can I just ignore the NIL Gross Payment and manually entered the correct total salaries in W1 when I prepare BAS?

Thanks

Screenshot 2024-04-04 220742.png