Message appears when entering Budget figures

Question

Hi

This message appears when I am saving my updated Budget Figures. Are you able to assist me with this please?

Thank you

Lucie :)

Genreve_S · Answer

Hi @LucieClark,

Thank you for your response and for providing the screenshot.

Upon investigation, the error message appears to be quite unusual. It might be most effective to utilize our virtual assistant, MOCA, which is readily accessible on various support platforms including myob.com/support and myaccount.myob.com. Feel free to leverage MOCA for inquiries and assistance. If MOCA is unable to address your specific issue, you will be seamlessly transferred to our live chat team. Also, it's best to prepare the diagnostic log, as the support representative might need it.

Since resolving this matter may entail some back-and-forth troubleshooting, this is a much better route.

In the meantime, feel free to initiate a new thread if you require further assistance.

Thanks,
Genreve

LucieClark · Answer

Attached is the error message

MYOB error.PNG

LucieClark · Answer

MYOB error.PNG