Why can't i process a supplier payment via my cheque account

NWLTS

I don't use Electronic payment for our suppliers, when i change the bank account to my cheque account I get an error that the bank account details aren't saved.

 

How am i supposed to enter payments to suppliers?

 

Shella_A

Hi @NWLTS,

 

Thanks for posting. The error message indicates that there's an unsaved bank detail when processing supplier payments. Please verify them. Kindly check the bill created to see if it is under electronic payment. This helpful article, Paying Bills, will give you more detailed information and instructions about this.

 

For supplier payments, follow these steps:

 

1. Open 'Create bill payment' under the Purchases menu.
2. Select the supplier for whom you're paying. Their unpaid bills will appear.
3. Choose 'Electronic Payment' if paying directly to their bank.
4. Select your bank or credit card account in the 'Bank account' field.
5. Confirm the 'Reference number'.
6. If a discount is given, enter it in the 'Discount ($)' field.
7. Input the 'Amount paid ($)' for the bill.
8. If multiple unpaid bills exist, start paying the oldest.

 

Feel free to respond if you need further assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

 

 

Kind regards,

Shella