I just upgraded to the 2024.3.1.6 and it's soooo slow! The lag getting the date range for reports...it's been blank for 10 mins now. Trying to lodge Super and can't get access to accruals reports. What is going on MYOB?
Hi @JenineD,
We appreciate you for posting your concern in the forum.
Sometimes, the slowness after an upgrade could be due to the update still being processed in the background. However, if your application is still slow until now, it might not be related to the update. One possible solution is to clear your AccountRight cache.
It's also worth checking your computer and internet speed to see if they might be contributing to the slowdown.
If the issue persists, you might want to consider some general troubleshooting steps. These could include checking for any software updates, closing unnecessary applications, and ensuring your system has sufficient resources.
Please feel free to create a new thread if you need further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,Genreve
Hi @Barinj,
Since you're experiencing delays across multiple files, the issue might not be file specific. A slower or unstable connection can significantly impact upgrade times, so please ensure your connection is stable and fast.
One of our users found that signing out and signing back in helped resolve the issue. It's worth giving this a try or you can also try the steps that was provided by one of our moderators.
Regards,
Sai
Trying to upgrade to 2024.10. 4 hours its taken
What's going on MYOB?
Its not just one file but several, so issue is not the file
Hi Genreve
If that is the case, I must have been the first to use the upgraded version. Thanks for your response. I signed out of all the programs and signed back in and it seemed to have fixed the upgrade. I think the issue is working in the file as soon as it is upgraded and not closing it and logging back into it. That might have to "tick" the updates over. Not sure, but it worked. Thank you.
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