Tax Return Issue - HELP repayment not shown in tax estimate

Question

Hi,

We have a foreign resident client who has foreign income and has HELP debt. We have entered the relevant figures, however the tax estimate is not calculating for HELP repayment.

Can you please assist on how to fix the issue?

Thanks,

DL9 · Answer

Thanks, Earl!

I think I may have found the issue. Would you be able to explain on this table and how to update it? I tried to change to Level 1, but when I reopen the return, it will go back to Level 4.

Thanks for all the help!

Earl_HD · Answer

Hi @DL9,

Thanks for your response. If it's not calculating, that would depends on the pay cycle on how much the're being paid the tax table you have selected. You can view the tax table selected by the employee on the employees record: Card File > Card List > Drill into Employee Card > Payroll Details > Taxes

If you are unsure as to which tax table you should be using, you can check with the ATO or their financial advisor. We cannot provide advice to a customer on what tax table they should be using for an employee.

Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards, 
Earl

DL9 · Answer

Hi Shella,

I can confirm I have filled-out the non-resident foreign income schedule (FI) in MYOB. However, it is still not calculating the HELP repayment. Is there any other reason why this has happened?

Thanks,

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