Hi @SpaceArtisan and @elleB1,
Welcome to the Community Forum! It's great to have you join us!
Thank you, @elleB1, you're definitely correct!
Generally, if you're not seeing an employee in the Create Pay Run window, it's often because their pay cycle in their profile doesn't match what's being processed. You can easily check this by navigating to Payroll >> Employees >> Selecting the employee >> Payroll Details >> Salary and Wages >> Pay Cycle.
Another common reason an employee might not appear during pay processing could be due to:
Feel free to post again if you need further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess
Check that you have selected the correct pay frequency (weekly/fortnightly) on the employees card.
If you are paying ''all employees paid weekly'', but the employee is set up to fortnightly, they won't show in your payrun.
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