Bank feed Last synced with bank 38 days ago

Thomas_mcs

My bank feed hasn't synced in 38 days. It was working fine for a fortnight then hasn't synced since. How to I fix this? IS there a something I need to do to resync my bank feed? I can't really find any help on this at all.

Shella_A

Hi @Thomas_mcs,

 

Thanks for reaching out. To investigate it further, please send me a @Shella_A with the below details. I'd be happy to help:

 

• Serial number
• Your full name and email address
• Bank Name
• BSB/Account Number
• Transaction missing date (from-to)

 

I look forward to your response.

 

 

Kind regards,

Shella