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Dashboard changes May 2024

pippypip

So MYOB are making changes to the dashboard again.

Wonder if its for the sake of change and to make it seem like they are doing something. Problem is that these changes dont interest me and they still havent fixed issues and bugs that have been on going since the upgrade from essentials.

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Rawley1

These changes appear pretty useless on first impression. Its been one minute since the change popped up btw.

Previously you could hover over the sales menu at the top of the screen and it would pop up and you could just click on create invoice.

Now you have to click on Sales then click on invoices - which takes forever to load - THEN another click on the green create invoice button.

Yoo've just added millions and millions of extra clicks to our daily work. - Congratulations

Why dont you put a "create invoice" link in that first window - theres a "record invoice payment" link - why have that there and not a create invoice link? Someone at MYOB has messed this up

Screenshot 2024-05-02 120220.png

Doreen_P

Hi @pippypip,

The modifications to the MYOB dashboard are a part of our ongoing commitment to enhance the user experience. These alterations are not made arbitrarily, but are informed by user feedback and insights we've gathered. The objective is to offer a more comprehensive view of business performance and to ensure optimal service, even when it dips below certain levels.

In terms of the persistent issues and bugs you've mentioned, we have established procedures to review and monitor these. Our team is continuously working to address these issues. Sometimes, finding a solution can take time, and in the meantime, we try to provide workarounds to minimize any inconvenience. We appreciate your patience and understanding as we strive to improve our services.

Feel free to post again anytime if you require further assistance.

Best regards,

Doreen

pippypip

Thankyou for your response.

Please note that the issues and bugs that im referring to have been raised numerous times on these forums by myself and others. All we get is that they are looking into it but not getting solutions. What we do get on occasion is a work around. Either they get put into the to hard basket or they are simply not interested in fixing the problems which is very disappointing.

Princess_R

Hi @pippypip,

Thank you for sharing your concern. It's understandable to feel frustrated when changes to the dashboard don't seem to address ongoing issues and bugs. It's essential for updates to address user concerns and enhance usability, rather than simply for the sake of change.

If there are specific issues or bugs that you've been experiencing since the upgrade from Essentials, please share them with us so we can take a look into them further.

Feel free to reach out anytime you need further assistance.

Cheers,

Princess