ATO did not receive the data from STP when the payrun is correct. How can I fix this matter?

Question

In April 2024, there were two fornightly payruns. However, only one of payruns was reported to ATO. Therefore, ATO portal showed the prefill on IAS or BAS which was incorrect. The STP report status was all accepted without any error. How do I fix this matte? Thanks.

gavin12345 · Answer

Hi @Cath1128

MYOB's STP Reporting does not support and ADJUST Event which is a new ATO feature allowing STP users to correct the pre-fill amounts. So the work around is as indicated by @Shella_A , adjust the prefill to the correct figure.

If you are really keen to fix the pre-fill values, STP Creator is an STP product that can be used to process an ADJUST event irrespective of what software is used to report STP. You would need a $33 temp licence, but it will get the job done. FYI it also has a LIST Event which allows you to retrieve from the ATO all reported W1 and W2 amounts for a specified date range.

Regards

Gavin

Shella_A · Answer

Hi @Cath1128,

I appreciate your post. If the figures in your payroll report are accurate and there are no errors in the STP report's pay runs, it would be a good idea to revise your IAS or BAS with the correct figures that should appear in the ATO Portal. This action will align the ATO data with the STP reports.

For more detailed information and instructions on how to do this, you may check out this relevant article on how to revise your lodge BAS to ATO.

Feel free to post again anytime you require further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Kind regards,

Shella