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activate company file V15.0.2

AlienHockey

Hi there I'm using MYOB 15 to track personal expenses for me & my parents. I unable to verify a comapny file I've opened for them. I do not want to upgrade or pay subscription fees as only 10 odd transactions a week.

How do I verify? I do not want to be upsold.

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Accepted answers

Shella_A

Hi @AlienHockey,

Apologies for the activation issues you're experiencing. I'm here to help you with this. Can you please send me a @Shella_A with the following information:

Serial number
Company File ID's or Company File Code
Build Number (Help> About MYOB AccountRight)

I look forward to your response.

Kind regards,

Shella

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AlienHockey

Unfortunately I'm unable to activate online and when I request code via myob.com error message appears.

This page isn’t working

confirmation.myob.com is currently unable to handle this request.

HTTP ERROR 500

Doreen_P

Hi @AlienHockey,

Thanks for your post.

When activating a company file, I highly recommend accessing this link here for more information. It gives you a detailed steps on how to activate your file.

Feel free to post again anytime if you require further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

Best regards,

Doreen