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Amex Qantas Credit card

Mullsey

I recently moved from Account Right to Business Pro and for some reason my Amex Qantas cgredit card got disconnected. Now I can't set up the feed.

Does anyone else have am Amex Qantas card connected?

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Doreen_P

Hi @Mullsey,

Sorry for the confusion. Upon further checking, it appears that AMEX Qantas Business card is eligible and can be link to MYOB for bank feeds. If you need to re-apply for bank feeds, I highly recommend checking the link I have provided here for more information.

Feel free to post again anytime if you require further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

Best regards,

Doreen

Mullsey

This has got to be a wind up. I have spent the past three hours on your online support chat to be told they are not, now you are saying they are. Seriously, this is beyond belief.

Who can I talk to who actually knows what they are talking about to get this bank feed enabled.

Mullsey

Does anyone at MYOB actually know the correct answer, im beginning to think not. Clowns spring to mind. Can you please confirm, are Amex Qantas cards supported for bank feeds? Yes or No?

Shella_A

Hi @Mullsey,

Thanks for reaching out. I get that you've just moved to Business Pro and are having a hard time linking your Amex Qantas credit card. This is not common, and I apologize for the trouble. I've looked into your MYOB Business account, and it appears your bank feeds are already set up. To ensure we're not overlooking anything, you might want to check out our guide on managing your bank feeds, which has all the necessary details to fix the issue. If you still can't see your bank feeds, you might want to try setting it up again.

Feel free to start a new post again if you have any other queries.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Kind regards,

Shella