Hi, I have had the same issue in another post which was resolved, a couple more invoices have now popped up with the same problem, can you please help? $0 outstanding but still showing in open invoices??
Hi Princess
Thanks for getting back to me, this has since been resolved by MYOB.
Hi @IdaS1
Thanks for reaching out about the issue with closed sales still showing as outstanding. It's odd behavior indeed! A quick fix to try first is clearing your AccountRight cache to see if that resolves the issue. If the problem persists after clearing the cache, please send us a private message with your account details and specific examples of the invoices affected. This will allow us to investigate further and work towards a solution for you.
I look forward to helping you get this sorted!
Cheers,
Princess
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