Every time I try to send an email from my Outlook i get this error message and it then freezers and to get out I have to go the Task Manager and end MYOB.
How do i fix this please?
Thank you but i have no idea what you are talking and i don't know what MOCA is
Hi @HDG
I appreciate your efforts in trying different solutions to fix the issue when emailing. If the resolution provided wasn't able to fix it, I highly recommend using our MOCA through myob.com/support for any queries or assistance you might need. Don't worry if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off. Feel free to post again if you encounter issues in the future.
Best regards,
Doreen
Have tried this, have made sure my user profile is set to administrator, have tried various clean ups, have uninstalled and reinstalled both MYOB and MS Office, have made sure my DNS and MX links are all correct. Not sure what else to do!
Hi @HDG,Thank you for your detailed post and the screenshot.
I understand how frustrating this issue can be. To resolve it, I recommend starting by clearing your AccountRight cache to fix any software discrepancies (Clearing the AccountRight Cache). Additionally, please visit this help page for more troubleshooting steps. Email troubleshootingFeel free to post again, we're happy to help!Regards,Earl
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