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Blacklisted email

Martin_J

Good Morning,

I work for the Northern Territory Government. We've recently been contacted by several of our suppliers who use the MYOB product that our Accounts Payable email address ------------------- is being blocked.

Please see attached.

If this isn't the right forum for this please let me know.

Screenshot 2024-06-05 085231.jpg

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Accepted answers

Earl_HD

Hi @Martin_J,

It was blacklisted but has now been removed.

Feel free to start a new post, we're happy to help!

Regards,
Earl

All comments

Earl_HD

Hi @Martin_J,

It was blacklisted but has now been removed.

Feel free to start a new post, we're happy to help!

Regards,
Earl

Martin_J

Hi Earl_HD,

Thank you for that, are you able to check ----------------- as well please?

Earl_HD

Hi @Martin_J,

Thanks for your post, and welcome to the Community Forum!

We appreciate you providing such detailed information. Based on the email you've provided, it was indeed blacklisted in our system. We've made some backend changes that should resolve the issue.

Note: I've also removed the email you included in the post for confidentiality.

Regards,
Earl