Invoice Text Message Heading

Question

How/where can I change the text that appears when sending text messages? Would like to abbreviate the business name so its more applicable.

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Genreve_S · Answer

Hi @VT3 ,

The change in name appears in all files sent via email and messages. So invoices, statements and etc.

If you still need further clarifications, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via myaccount.myob.com. If MOCA can't help, you'll be automatically directed to our live chat team. Let us know if you need any other help.

Thanks,
Genreve

VT3 · Answer

If I change my name in Business Settings, where else will this amended name appear apart from the SMS notification.

Genreve_S · Answer

Hi @VT3

I get that it makes more sense to use an abbreviated business name in your texts for brevity. The information in the SMS and email notifications comes from the Business settings. To edit this you will need to alter the name in your file from business settings.

If you have any other questions, feel free to start a new thread.

Thanks,
Genreve