Returned superannuation contributions

Question

Hi MYOB

We have had a super payment reject and we have followed the below instructions on how to record and reprocess... all good.

just a bit confused with the last step as per below saying process super as normal - if we do this then the net payment will be NIL so how does the super payment process to the super fund?

https://www.myob.com/au/support/myob-business/payroll/superannuation/returned-superannuation-contributions

You can now pay and authorise these reprocessed super contributions, including the negative ones from the previous task, through Pay Super (Payroll menu > Super payments)

Doreen_P · Answer

Hi there @Flinders

Unfortunately, the amount that's still sitting in Super Payments window will not be removed. All you have to do is to make sure that the outstanding super will not be included every time you process super payment.

Best regards.

Doreen

Flinders · Answer

Hi MYOB still waiting on a reply for the below - we have repaid the super but we have not been able to clear out the negative super amounts from the pay super screen - how do we clear this out and match it to the money that was returned to the bank.

Flinders · Answer

Thanks Doreen

thanks for the reply but I am still unsure about the final steps.

Step 2 says complete a payroll showing a reversal of the super amount

Step 3 says complete another payroll reprocessing this super that needs to be repaid

When you then go to pay super there is a negative and positive super payment sitting there

MYOB says the below - which is basically a NIL payment - this is the part i need clarification on?

You can now pay and authorise these reprocessed super contributions, including the negative ones from the previous task, through Pay Super (Payroll menu > Super payments)