Used Final Pay facility - superannuation incorrect

Question

I followed the steps for Processing Final Pay in your Support documents.

I used myob selected AL and AL loading headings.

The AL Loading did not calculate superannuation.

This is incorrect and in breach of the superannuation guarantee.

Please advise how to correct this.

Earl_HD · Answer

Hi @finance1883, asd

Thanks for letting us know that it has already been escalated. If you have any further queries, please feel free to start a new post, and one of us will be happy to assist you.

Regards,
Earl

finance1833 · Answer

Hi Earl,

This is actually a MYOB Final Pay glitch.

It had to be reversed, the final pay calculated avoiding the MYOB Final Pay Option.

It has been escalated to your development team.

Regards

Earl_HD · Answer

Hi @finance1833,

Thanks for your post. I would recommend on visiting this help page: Checking and adjusting superannuation . This page guides you through the areas you need to check, and how to adjust incorrect superannuation amounts.

Feel free to post again, we're happy to help!

Regards,
Earl