Hi
When I run the Entitlement Balance [Detail] report for annual leave, the Card balance is different to the Hours from pays for one of our employees. The Hours from pays figure is correct so I need to adjust the Card balance. Can someone please advise how I can do this?
Thanks.
Hi Jebmich, how did you manage to resolve this?
I have the same issue with some weird Card Balances. Employee left, all balances were 0. But now he's back, and setting him active, something weird with Card Balances has happened.
Hi Jem
Thanks for your reply.
Every time I make an adjustment - either Void Pay method or Adjust Card Balance method - it seems to affect both balances and I still get a variance.
I need to just change the Card Balance to -5.72 so it agrees with the Hours from Pays balance of -5.72 which is the correct figure. I don't want the Hours from Pay figure to change at all.
Are you able to advise me what figure I need to put in what field to make this change?
Thank you.
Hi Jebmich,
I can see that the leave entitlement balance in the card file is different from the hours paid. There are two ways to fix the issue.
Or if you need to reduce the hours, you can put a negative value.
For example, to reduce it by 10 hours, put a negative 10 against the annual leave entitlement.
Feel free to write a post if you need further assistance.
Cheers,
Jem
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