prior to june 30 i just manually changed it and hoped the update july 1 would fix it IT HASNT Im sick of being on hold with a human and need to process wages. I have manually checked every setting myself and it still isnt doing it right thanks
Hi @MaryPoppins,
Thank you for the post. I understand your experiencing issues with the superannuation calculation. We have few steps to correct this issue.
We should review your superannuation settings. Go to Payroll> Payroll Categories> Superannuation. Confirm that the superannuation category and percentage rate are set correctly. For the 2023-2024 financial year, June 30, 2024, or earlier, the super rate is 11%.
Make sure that superannuation is being calculated correctly on your Ordinary Time Earnings. Check that the correct payroll categories are linked to the superannuation category.
This help article has detailed information that may assist you: Checking and adjusting superannuation.
Regards,
Sai
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