Invoicing process has reverted to prior system.

Elana_K

I'm back for the new FY at 9PM invoicing and noticing that the invoicing function has reverted to the process which existed prior to the recent unannounced changes in June. 

 

• Why doesn't MYOB extend its customers the courtesy of advising of these changes? 

 

• What sort of testing went into the earlier and now withdrawn changes? Or were the users the test environment?

 

Ron_T

Hi @Elana_K , thanks for your post. Sorry to hear you were taken by surprise with the latest invoicing changes. We publicize feature changes like those to invoicing in the MYOB Business release notes: https://www.myob.com/support/myob-business/product-account/myob-business-release-notes , which we link to in the monthly partner newsletter. These release notes are also avaialable in the in-product help panel in MYOB Business - just click the help ? icon and click What's new:

Regards,

Ron