Invitation has been cancelled in error, how to invite accountant again?

Question

I invite my accountant success, but cancel by mistake. I couldn't invite accountant again later as MYOB always say this email used. How can I do now?

Earl_HD · Answer

Hi @608posterplus

Thanks for your post. I recommend visiting the "Edit and Delete User" page and following the instructions to deactivate or reactivate a user. This should help resolve the issue.

Feel free to post again, we're happy to help!

Regards,
Earl