Employee bank Details

Question

Is anyone having issues with bank details changing in the browser version if the employee has more than one bank account in their payment details .

Princess_R · Answer

Hi @StephanieUBW,

Just checking in to see if you still need assistance with your payroll? If yes, please don't hesitate to let me know so I can further assist.

Cheers,
princess

StephanieUBW · Answer

Thank you Princess, we did payroll on Tuesday and 3 of our employees changes from $ to %  . One didn't get paid at all .

Princess_R · Answer

Hi @StephanieUBW,

Thanks for reaching out regarding changing bank details. I would like to assure you that currently, there are no known issues regarding adding or changing employee payment details. I've personally tried to replicate the scenario you've described on our end, and I was able to successfully change and add payment details. If you're encountering any specific issues, it might be helpful to clear your browser cache or try using a different browser.

Feel free to get in touch if you need more help.

Cheers,

Princess