Hi there,
Employee only have one pay slip, there's error on YTD figure in finalization report. Reversed the pay run, there's still error YTD figures in finalization report. Where the YTD figure come from and how to delete?
Hi @lillian13,
If you need further assistance with this, please reach out to our live chat agent through our virtual assistant MOCA or submit a support request via MyAccount.
Regards,
Sai
To ensure everything is set up correctly, please check the payroll categories used in the pay run. It's important to confirm that each category has been assigned to the appropriate ATO reporting category. This helps ensure accurate reporting and compliance with ATO requirements.
Thank you Sai for reply!
Update event sent, but no change. The payslip use base hourly to calculate wages, this YTD is correct. And also payslip has base salary $0 with YTD figure $30. I reversed this pay run, checked Finalization report this employee still has the $30 YTD earning.
Thank you for the post. To assist you better, could you please provide more details about the specific error you are seeing in the YTD verification report? This information will help us identify the root cause and find a solution more efficiently.
Try to send an update event as well. This will update the figures and ensure that the ATO receives the correct amount.
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