Emailing Pay Slips

megan22

Sometime between 10th and 24th of June 2024, MYOB has changed the way it delivers emailed pay slips.  They no longer go direct from me (with copies stored in my sent mailbox), they now go from accountright@apps.myob.com. I have not been able to find out any information about this change and it was not in the release notes of the June update.

 

Several employees have had their pay slips picked up by spam filters and are annoyed about that.  All staff received a pay increase on 1 July.  Our auditors are on site this week and are asking for copies of some samples of pay slips.  I can't produce a copy of the pay slip as it was pre 1 July as the cards have been changed.

 

How can I;

(a) re-run all pay slips exactly as they were prior to changes to employees card, or

(b) revert back to the way it was, with pay slips delivered by me (copies in my sent mail) ?

 

Thank you

SupportNoteGuy

Hi @megan22 - thanks for the question.

 

There's a preference in AccountRight that controls whether your emails are sent directly via AccountRight, or via Microsoft Outlook. This preference must have somehow been changed in your company file.

 

To switch back to using Outlook, go to the Setup menu > Preferences > Emailing tab and deselect the Send Emails Using AccountRight option - then click OK.

To learn more about these two emailing methods in AccountRight, take a look at this help topic.

 

Once you've changed this preference, you can re-send your employee's pay slips - here's the details on how to do this.

 

I hope this helps!

 

Adrian