Unable to change employee email

Question

I have amended an employee's email address in my records but email is still going to her old (invalid) email and are bouncing. I have checked my amendments several times and my amended records are correct

Earl_HD · Answer

Hi @PopularCleaning ,

We're glad to hear that your issue is now resolved. We appreciate your feedback, and if you'd like to see this feature added, I recommend posting a suggestion on our Product Ideas page. This will allow our developers to review it, and they might potentially include it in a future update.

Regards,
Earl

PopularCleaning · Answer

Thank-you. That fixed my problem. Please pass onto programmers that a field should only be required in one place

Isaiah_C · Answer

Hi All,

To update the email address in the card file, you'll need to change it in two places. First, go to the Profile tab and update the email address there. Then go to the Payroll Details tab and select the Personal Details option to update the email address again. After making these changes, please make sure to click 'OK' to save the updates.

Regards,

Sai